Privacy Policy

1. Scope

This Privacy Policy explains how Nzanga Pages collects, uses, stores and protects personal data and business information when people use the website, public directory, dashboards, listing forms, claim flows, payment tools and support channels.

This policy applies to visitors, registered users, business owners, country administrators, SuperAdmins, partners and anyone who submits information through Nzanga Pages.

2. Information We Collect

Account data: name, email address, phone number, role, country scope, login status and account security information.

Listing data: business name, category, country, city, area, address, descriptions, services, logo, cover image, gallery images, social links, website, phone number, WhatsApp number and business email.

Activity data: search queries, listing views, contact clicks, quote requests, saved listings, reviews, moderation actions, support requests and dashboard activity.

Payment and plan data: selected package, billing status, payment method labels, transaction references, renewal state and payment support records. We do not intentionally display sensitive payment credentials on public pages.

Technical data: device, browser, IP-derived region, log entries, session events and security records needed to keep the platform reliable.

3. How We Use Information

We use information to provide local search, publish approved business listings, manage account access, process claims, show plan-based visibility, route leads, support payments, moderate content and improve directory quality.

We may use aggregated activity data to create reporting, understand search demand, measure listing performance, improve categories and help admins maintain country directories.

We use contact details to respond to support requests, send account messages, handle listing ownership, verify submissions and communicate important service changes.

4. Public Listing Content

Approved listing information may be visible on public pages, search results, category pages, country pages and business profile pages.

Public listing content can include business name, logo, cover image, gallery images, category, city, area, address, services, description, rating, reviews, badges and plan-related visibility.

Businesses are responsible for keeping public listing content accurate and for ensuring that uploaded images, logos and descriptions can legally be used on Nzanga Pages.

5. How Information Is Shared

We share public listing content with website visitors through the directory.

We share role-scoped information with business owners, country administrators and SuperAdmins so they can manage listings, approvals, reports, users, payments and platform operations.

We may share information with service providers that help run hosting, storage, security, analytics, email delivery, payment support and operational tools. These providers should only use the information to provide services to Nzanga Pages.

We may disclose information where required by law, to protect users, to investigate abuse, to respond to valid legal requests or to enforce platform terms.

6. Cookies and Local Storage

Nzanga Pages may use cookies, browser storage and similar technologies to keep users signed in, remember preferences, support dashboard sessions, improve search behavior and protect the service.

When enabled, Supabase Auth manages sign-in and session cookies. If you choose Google sign-in, Google provides your basic account identity, including your name and email address, to authenticate your Nzanga Pages account.

With your permission, Google Analytics measures visits to public directory pages. We exclude account and authentication pages from this tracking and do not intentionally send email addresses, sign-in tokens or URL query parameters. You can allow or decline analytics and change your choice using Cookie preferences in the footer.

Users can adjust browser settings to limit cookies or storage. Some account, dashboard and security features may not work correctly without them.

7. Data Retention

We keep information for as long as needed to provide the service, maintain business listings, resolve disputes, meet operational needs, preserve audit records and comply with legal obligations.

Support messages, moderation records and audit logs may be retained after account changes where they are needed for security, accountability, fraud prevention or dispute resolution.

When information is no longer needed, we take reasonable steps to delete, anonymize or archive it according to operational and legal requirements.

8. Your Choices and Rights

Depending on your location and role, you may request access to your personal data, correction of inaccurate information, deletion of certain data, account support, review moderation or changes to listing visibility.

Business owners can update many listing details from their dashboard. Country admins can manage listings and operational data within their assigned country scope.

Some requests may be limited where records are needed for security, payment history, legal obligations, audit integrity or dispute handling.

9. Security

We use practical administrative, technical and operational safeguards to protect account data, media, listings, analytics and dashboard access.

No online service can guarantee perfect security. Users should keep passwords private, use trusted devices and notify Nzanga Pages if they suspect unauthorized access.

10. Children and Young Users

Nzanga Pages is designed for business discovery, listing management and platform administration. It is not intended for children to create business accounts or submit business listings without appropriate permission.

If a parent, guardian or authorized representative believes a young person submitted personal information, they can contact us for review and removal assistance.

11. International Processing

Nzanga Pages supports country directories and may process information through service providers located outside the country where a user or business is based.

When information is processed across borders, we take reasonable steps to protect it according to this policy and the needs of the service.

12. Policy Updates

We may update this Privacy Policy when the platform, legal requirements, business operations or service providers change.

The updated date at the top of this page shows when the policy was last revised. Continued use of Nzanga Pages after updates means the revised policy applies.

13. Contact for Privacy Requests

For privacy, account or listing data requests, contact Nzanga Pages using the contact page or email support@nzangapages.com.

Please include your name, email address, country, business name if relevant, listing link if available and the specific request you want us to review.